| Q.
After I order my Hope Band how long will
it take to receive it?
A. We guarantee
delivery of the Hope Band in 3 weeks or 21
days. Read
more
Q.
What is your warranty against defects?
A. We offer a 100%
guarantee against defects. Please note
that each Hope Band is individually
crafted by hand, therefore minor variances
may occur from ring to ring. However, to
ensure the Hope Band's authenticity, each
ring has been engraved inside with our
exclusive HB logo. We will gladly replace
any defective Hope Band with another (in
the same size if
applicable) or refund your purchase price
[excluding shipping & handling].
Read
more
Q.
What is your return policy if I am unhappy
with my purchase?
A . We offer a
30-day money-back guarantee. If you are
not completely satisfied with this product
for any reason, we will gladly refund your
purchase price [excluding shipping].
Read
more
Q.
I am concerned about paying a large amount
of money for something I am unable to
touch and see. Is there anywhere I
can physically view the Hope Band prior to
paying for it?
A. This exclusive
ring is not available in stores. We are so
sure that you will love the Hope Band that
we offer a 30 day money-back
guarantee. If you are not completely
satisfied with this product for any
reason, we will gladly refund your
purchase price [excluding shipping].
Q.
When I purchase the Hope Band, will I
receive a personalized tax receipt for my
contribution to the Cancer Society?
A. No. Canada
Revenue Agency says that when a donation
is made and an exchange of goods occurs,
no receipt is issued. Only when a donation
is made and nothing is received in
exchange for the donation will a receipt
be issued.
We
will forward all the donations from the
Hope Band to the Canadian Cancer Society
on your behalf.
Q.
How do I order a Hope Band, Earrings,
Pendant, etc, with Diamonds?
A.
To order any cancer jewellery with
Diamonds, you must call 905-427-8600 and
order by phone. No diamond orders by
online or fax.
If
your question has not been answered here,
please click
here to email your question to us.
Alternatively, please click
here to contact us.
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